In 1993, I woke up one fine afternoon and found myself wearing a Navy Blue suit, standing in a 200-seater restaurant in Mumbai … apparently I had taken a job as the Restaurant Manager and so there I was supervising 17 people segregated as follows: one accountant cum cashier, seven waiters, two captains, one… via Waiter! Waiter! Where’s my service for that charge, hmm?! — Pune365

Categories: Learning, People, Society, Work • Tags: Gratuity, Hotel Management, Mumbai, Pune, Pune365, Sanjay Mukherjee, Service Charge, thebengali, Tips